Terms & Conditions for Events (Event T&Cs)
§ 1 Scope of application, definitions
- These General Terms and Conditions for Events (hereinafter: “Event T&Cs”) apply to all contractual relationships between botiss biomaterials GmbH, Hauptstr. 28, 15806 Zossen, email@example.com (hereinafter: “Provider”, “us”) and its contractual partners (hereinafter: “Customer”) regarding the booking of online/offline events (hereinafter: “Events”).
- Online events are webinars that are held via the Internet. Offline events are events that take place on site, possibly in a third-party event room.
- The events are offered to customers in their capacity as entrepreneurs within the meaning of Section 14 (1) of the German Civil Code (BGB), i.e. who are acting in the exercise of their commercial or independent professional activity when concluding the contract. Employees of an entrepreneur can take part in the events if they are registered as participants by the entrepreneur and are acting on their behalf. In this case, the contractual partner is the registered entrepreneur.
- In all other respects, the provider’s General Terms and Conditions shall apply. In the event of contradictions, the Event T&Cs shall take precedence. We do not recognize any terms and conditions of the customer that deviate from or contradict the General Terms and Conditions or the Event T&Cs unless we have expressly agreed to them. The execution of the events shall not be deemed to constitute such consent. Individual agreements have priority (§ 305b BGB).
§ 2 Conclusion of contract, registration for the events
- Registration can be made online via the provider’s website. Registrations are possible up to 7 days before the start of an offline event and up to 12 hours before the start of an online event. If a registration cannot be considered, the provider will inform you in good time.
- If a contract is concluded via the website, it is concluded as described in the General Terms and Conditions. In particular, input errors can be recognized and corrected before submitting the contract declaration as described there. The text of the contract is not saved by the entrepreneur after conclusion of the contract and is not accessible to the customer. The choice of contract language (German or English) is the responsibility of the customer.
- After the customer has registered, the customer will receive an electronic registration confirmation with a request for payment. Payment must be made in advance by bank transfer. Alternatively, payment can be made by credit card or PayPal. Once payment has been received, the customer will receive the access data (for online events) or the ticket (for offline events) at the e-mail address provided at the time of booking, as well as an invoice.
§ 3 Services, prices
- The object of the service is participation in an event organized and carried out by the provider.
- For online events, meals and drinks during the event are included in the price (“course fee”), unless explicitly stated otherwise in the service description on the booking page. Meals are not included for offline events.
- The prices quoted are net prices. The applicable statutory value added tax, if applicable, will be added. The prices are shown and calculated in euros.
- The provider offers the event under the name described. The provider determines the content, structure, sequence and organization of the event as well as the selection of the lecturer(s)/speaker(s).
- Deviations from the details of the event are permitted after confirmation of registration, insofar as the change or deviation is reasonable, taking into account the interests of the participating customers.
In particular, a change is reasonable if another speaker can provide specialist information on the specified topics instead of the originally named speaker. The provider shall endeavor to find an equally qualified replacement in the event of the speaker’s absence (e.g. in the event of illness).
A change of premises / course location (e.g. for reasons of force majeure) is reasonable if the relocation takes place within a radius of 30 kilometers from the original event location. The provider shall inform the customer of any changes relevant to the service by e-mail immediately after becoming aware of them. Such changes for organizational reasons do not entitle the customer to reduce the course fee or withdraw from the contract or cancel the event.
- The provider is not obliged to issue a confirmation of participation unless this is expressly included in the service description or guaranteed by the provider.
§ 4 Participation requirements
- The customer requires a standard Internet browser to participate in online events.
- Offline events take place on the premises specified in the service description. The customer is responsible for arriving on time. Travel and accommodation are not included in the course fee.
§ 5 Change of participant
The customer can nominate another participant (substitute participant) instead of the originally registered participant at any time (change of participant). For this purpose, the customer must notify firstname.lastname@example.org by e-mail of the non-participation of the originally registered participant and the contact details (name, e-mail address) of the substitute participant. The obligation to pay the agreed course fee remains unaffected by this. It is not possible to change an invoice that has already been issued.
§ 6 Rebooking
- A rebooking to another event date or to another event of the provider is possible at any time in text form (e.g. by e-mail).
- In the event of a rebooking, the provider will charge the following fees:
- Online events: Free rebooking up to 5 days before the event date. The full course fee must be paid for later rebooking.
- Offline events: Free rebooking up to 28 days before the event date. For rebooking up to the 15th day before the event date, the fee is 50% of the course fee. In the event of a later rebooking, the full course fee must be paid.
The customer is permitted to prove that no damage has occurred at all or that the damage is significantly lower than the agreed fee.
- A rebooking is only possible once. In the event of a rebooking, the customer is responsible for canceling the hotel accommodation(s), train/flight tickets, etc. booked by him/herself.
§ 7 Withdrawal / Cancellation by the customer
- Cancellation by the customer (withdrawal) is possible as follows:
- Online events: Cancellation free of charge up to 5 days before the event date. The full course fee must be paid in the event of later cancellation or no-show.
- Offline events: Cancellation free of charge up to 28 days before the event date. If canceled up to the 15th day before the event date, the price is reduced to 50%. The full course fee must be paid in the event of later cancellation or no-show.
- The customer is entitled to prove that no damage has been incurred or that the damage is significantly lower than the agreed cancellation fee.
- To meet the deadline, the declaration of withdrawal/cancellation must be received by the provider in text form (e.g. by e-mail). In the case of multi-day events, the first day of the event is decisive for the calculation of the deadline. The customer shall receive a confirmation of cancellation. If the customer does not receive a cancellation confirmation, the provider will ask the customer to contact them again.
- In the event of a withdrawal, the customer is responsible for canceling the hotel accommodation(s), train/flight tickets, etc. booked by him/herself.
§ 8 Withdrawal / Cancellation of the event by the provider
- The provider is entitled to postpone the event to another date or to cancel the event before it is scheduled to take place (e.g. for organizational reasons due to the minimum number of participants not being reached).
This applies to
- Online events: up to 5 days before the event date
- Offline events: up to 28 days before the event date
- An impediment that entitles the organizer to postpone/cancel the event up to and including the date of the event is the illness of a speaker or the cancellation of a speaker for which the organizer is not responsible, as well as other important reasons for which the organizer is not responsible, in particular in the event of force majeure.
- The provider is entitled to withdraw from the contract or terminate the contractual relationship for good cause if there is an objectively justified reason, in particular if:
- an agreed and due service of the customer is not rendered even after a reasonable grace period set by the provider has expired, or
- The provider has reasonable grounds to assume that the customer’s participation in the event jeopardizes the smooth running of the business, the security and/or the reputation of the provider in the public eye, without this being attributable to the provider’s sphere of control or organization, or
- Force majeure or other circumstances for which the provider is not responsible make the fulfillment of the contract impossible or unreasonably difficult for the provider.
- In the event that the provider is expressly prohibited from holding the event due to an official or legal ban in connection with a pandemic (e.g. corona pandemic, legally ordered lockdown) or similar situation that is not the responsibility of one of the parties, the parties agree, as far as legally permissible, to postpone the event to an alternative date. Otherwise, § 313 BGB applies. Prior to the event, the Provider shall inform the Customer of any applicable restrictions.
- If the event is postponed to another date, the customer is entitled to cancel the event free of charge within 5 days of receiving notification of the postponement from the provider.
- If the cancellation relates to an event for which the customer has already rebooked, the customer can rebook again for another event or another event date free of charge.
- The obligation to pay is canceled with the cancellation. Course fees already paid will be refunded. Any further liability and compensation claims that do not relate to injury to life, limb or health are excluded, except in cases of intent or gross negligence on the part of the provider. This also applies to futile expenses (e.g. hotel rooms booked by the customer as well as flight or train tickets). Otherwise, the provisions of § 8 shall apply.
§ 6 Image and video recordings
It is possible for the provider to take pictures and videos at the offline events or have them taken, which are used for the provider’s own advertising purposes (e.g. on the website, social media presence of the provider, etc.). Further information on data processing is available at the offline events on site.
§ 7 Ownership of rights, copyrights, right to one’s own image
- We have copyrights or rights of use to all images, films and texts shown at an event. Use of the images, films and texts is not permitted without our express consent.
- Recording the events is prohibited and may also be punishable by law.
- There is no legal entitlement to the issue or sending of working documents and presentations. If working materials are made available by the provider or the speakers, the copyright protection of the author remains unaffected. The materials may only be used by participating customers for their own purposes. Any act of reproduction or distribution, as well as making available to the public, is not permitted without the express, prior and written consent of the provider and the respective rights holder.
§ 8 Liability
- The provider is liable for damages resulting from injury to life, body or health as well as for damages caused by intent or gross negligence on the part of the provider or its legal representatives or vicarious agents, as well as for damages in the event of non-compliance with a given guarantee.
- The provider’s liability is limited to compensation for foreseeable damage typical of the contract for damage caused by a slightly negligent breach of material contractual obligations by the provider or its legal representatives or vicarious agents. Essential contractual obligations are obligations whose fulfillment is essential for the proper execution of the contract and on whose compliance the customer may regularly rely.
- Further claims for damages are excluded. This applies in particular if the provider has to cancel the event for reasons for which it is not responsible. In this case, the provider is not obliged to pay compensation, such as reimbursement of travel and hotel costs.
- The provisions of the Product Liability Act remain unaffected by this
- The limitations of the above provisions shall also apply in favor of the legal representatives and vicarious agents if claims are asserted against them.
§ 9 Final provisions
- The place of performance and exclusive place of jurisdiction for all disputes arising from or in connection with this contract is the registered office of the provider. Mandatory statutory provisions remain unaffected by this.
- The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
- Should one or more provisions of these Event T&Cs be or become invalid, this shall not affect the validity of the remaining provisions.